We Are Hiring
Lead Cleaning Technician Positions
Available in Rockhampton
Are you passionate about delivering an exceptional client experience and exceptional results? We’re seeking a motivated individual to join our dynamic growing team as a Lead Technician. If you have a keen eye for detail, excellent leadership abilities, and a commitment to delivering second to none service, we want to hear from you!
Position: Full Time Carpet Cleaning Lead Technician (38-45 HOURS PER WEEK )
Location: Rockhampton, QLD
About Us:
Diamond Carpet Cleaning have been established in the Rockhampton region for over 17 years. Our Core focus is on becoming a powerhouse in the cleaning industry within the Rockhampton region. We do this by providing high quality trusted cleaning services and an exceptional client experience for every client each and every time.
Our Core Values are:
- Exceptional Client Experience
- Professionalism
- Education & Training
- Outstanding Communication
- Team Work & Celebrating Success
- Being Above the Line
- Being Trustworthy
We are looking to add 2 Lead Technicians to our team in preparation for our extra busy season in December/ January and our expected growth in 2024.
Responsibilities:
- Delivering high-quality cleaning services to residential and commercial clients.
- Work efficiently and effectively on your own and with a team.
- Follow policies & procedures
- Inspect and assess items to be cleaned for damage, stains, and specific cleaning requirements, providing recommendations to clients as needed
- Uphold our commitment to outstanding customer service, addressing client concerns and questions with professionalism and courtesy.
- Complete regular maintenance on vehicles and equipment.
- Participate in fortnightly team meetings by presenting opportunities, challenges & solutions, to enhance service quality, and contribute to the
company’s growth initiatives. - Uphold a clean and organized work environment in accordance with company standards.
- Complete training in carpet, upholstery and other cleaning services from Diamond Carpet Cleaning and professional cleaning schools
- Preparation of daily paperwork and invoices/ receipt of payment from customers
- Support, encourage, teach & guide other team members when working as a team
Qualifications:
- Experience in the cleaning industry is and advantage but not required. Training will be provided.
- Strong leadership skills and the ability to motivate & encourage team members towards achieving performance targets.
- Excellent communication and interpersonal skills to interact effectively with clients and team members.
- Problem-solving skills to address unexpected challenges and provide effective solutions.
- Valid manual driver’s license with a clean driving record.
- Physical fitness and the ability to lift and move heavy equipment and household items
- A clean criminal history
- Available Monday – Friday 6 am to 6 pm
- Available for occasional evening and weekend work (paid as overtime)
Benefits:
- Small, local family business (you’re more than just a number)
- Opportunity to lead a team and make a significant impact on our operations.
- Ongoing training and development to enhance your skills and advance your career.
- Positive and collaborative work environment.
- Hours above and beyond 38 hours per week are paid as either overtime or TOIL (Time off in Luie)
- Paid above award rates
If you’re passionate about exceeding client expectations, leading & encouraging others, and are physically fit, we invite you to apply for the Carpet Cleaning Lead Technician position. Join our team and play a pivotal role in providing top-tier cleaning services in the Rockhampton region. To apply, kindly send your resume and a cover letter detailing your previous experience and leadership abilities.
Application Deadline: 30 September 2023
Application Email: [email protected]
Subject Line: (Your Name) – Lead Technician September 23